Updated: 2 August 2026
Data controller
SUCCESS AJ SDN BHD, SSM 202401054653 (1600497-X), controls enquiry information submitted through this website.
Information collected
Name, company, phone, email, vehicle number, application type, Permit expiry date and problem description. Documents are only received when customers send them through an agreed channel.
Sources
Information comes directly from customers, authorised representatives or records customers provide for review.
Purposes
To respond, assess initial scope, provide document lists, deliver services, update progress and meet administrative or legal obligations.
Whether information is required
Basic information is needed to understand an enquiry. Without enough information, we may be unable to assess or handle the case.
Disclosure
Information is shared only when needed with relevant staff or service providers, and with authorities or third parties when instructed by the customer or required by the process.
WhatsApp, hosting and analytics
WhatsApp and hosting providers process data under their policies. Basic analytics runs only when configured and does not receive Geran content, full application numbers or sensitive case descriptions.
Retention
Information is kept only as long as needed for the enquiry, service, business records and legal duties, then deleted or de-identified where appropriate.
Security
We use reasonable access controls and limit web-form collection. Do not send passwords, banking information or highly sensitive documents through the form.
Access, correction, deletion and withdrawal
Contact admin@successaj.com to ask about, correct or delete information or withdraw consent, subject to lawful record-keeping duties.
Cross-border processing
Technology providers may process data outside Malaysia. We select suitable services and limit the data transmitted.
Complaints and contact
Email admin@successaj.com or call 017-5109566. We will reasonably review privacy requests.
Marketing
Consent to handle an enquiry is not consent to receive promotions. Any future marketing consent must be separate, optional and withdrawable.